Shipping and Pickup Policy

Shipping and Pickup Policy

At Shoes to You, we strive to provide you with the best shopping experience both online and in-store. Below you will find detailed information about our shipping and pickup policies.

Shipping Policy:

Processing Time:
•⁠ ⁠Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates:
•⁠ ⁠We offer USPS and UPS
•⁠ ⁠Delivery times are estimates and may vary depending on your location. Please note that during peak seasons or holidays, delivery times may be longer.

Free Shipping:
•⁠ ⁠We offer free standard shipping on orders over $200 within the US

Order Tracking:
•⁠ ⁠Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the link provided in the email.

In-Store Pickup Policy:

Processing Time:
•⁠ ⁠Orders placed for in-store pickup are typically ready within 1-2 business days. You will receive a notification when your order is ready for pickup.

Pickup Location:
•⁠ ⁠Please pick up your order at Shoes to You 4778 SW 72 Avenue, Miami,Florida 33155 during our store hours: 11-6:30.

Pickup Instructions:
•⁠ ⁠Bring a copy of your order confirmation email and a valid ID for verification.
•⁠ ⁠If someone else is picking up the order on your behalf, please provide them with the order confirmation email and a note authorizing them to pick up the order.

 

Additional Information:

Lost or Stolen Packages:
•⁠ ⁠We are not responsible for lost or stolen packages. If your package is lost or stolen, please contact the shipping carrier to file a claim.

Incorrect or Damaged Orders:
•⁠ ⁠If you receive an incorrect or damaged item, please contact us at shoestoyou@gmail.com within 7 days of receiving your order so we can resolve the issue.

Contact Us:
If you have any questions about our shipping and pickup policies, please contact us at shoestoyou@gmail.com

Thank you for shopping with
Shoes to You!